Security at Wapvio
Your data security is our top priority. We implement industry-leading security practices to protect your customer data and ensure compliance with global standards.
Security Overview
End-to-End Encryption
AES-256 encryption for data at rest and in transit
Secure Infrastructure
Cloud-based architecture with 99.9% uptime SLA
Access Control
Role-based permissions and multi-factor authentication
24/7 Monitoring
Real-time threat detection and incident response
Encryption Practices
Data in Transit
TLS 1.3 Protocol
All communications encrypted using TLS 1.3 with perfect forward secrecy
Certificate Management
Automated certificate rotation and robust key management
API Security
OAuth 2.0 and JWT tokens for secure API authentication
Data at Rest
AES-256 Encryption
Military-grade encryption for all stored data
Database Encryption
Column-level encryption for sensitive customer data
Key Management
Hardware security modules (HSM) for key storage
Zero-Knowledge Architecture
We employ a zero-knowledge architecture where even our administrators cannot access your encrypted data. Your encryption keys are managed separately from your data, ensuring complete privacy and control.
Data Residency & Sovereignty
Global Data Centers
Your data is stored in secure, SOC 2 certified data centers across multiple regions:
Data Localization Options
Enterprise customers can choose specific data residency regions to comply with local regulations such as GDPR, CCPA, and other data protection laws.
GDPR Compliance
- · Data processing agreements (DPA)
- · Right to be forgotten (RTBF)
- · Data portability
- · Privacy by design
- · EU representative appointed
Data Backup & Recovery
- · Automated daily backups
- · Geographic redundancy
- · Point-in-time recovery
- · 99.9% recovery SLA
- · Encrypted backup storage
Compliance & Certifications
Current Certifications
SOC 2 Type II
Compliant with security, availability, and confidentiality principles
ISO 27001
Information security management system certification
Compliance Roadmap 2024-2025
HIPAA Compliance
Q2 2024Healthcare data protection for medical and health service providers
PCI DSS Level 1
Q3 2024Payment card industry security standards for payment processing
FedRAMP Authorization
Q1 2025U.S. federal government cloud security authorization
Bug Bounty Program
Responsible Disclosure
We believe in transparency and collaboration with the security community. If you discover a vulnerability, please report it to us responsibly.
Reward Tiers
Program Guidelines
In Scope
- · Web application vulnerabilities
- · API security issues
- · Authentication bypasses
- · Data exposure risks
- · Configuration issues
Out of Scope
- · Social engineering
- · Physical attacks
- · Denial of service
- · Third-party services
- · Missing security headers
How to Report
Send detailed vulnerability reports to security@wapvio.com. We'll respond within 24 hours and provide regular updates on our progress.
Incident Response
Response Process
Detection
24/7 monitoring and automated threat detection
Assessment
Immediate triage and impact analysis
Containment
Isolate affected systems and prevent spread
Resolution
Eradicate threats and restore services
Post-Incident
Analysis and improvement implementation
Response SLAs
Critical Incidents
1 hourData breaches, system outages, security compromises
High Priority
4 hoursSecurity vulnerabilities, performance issues
Medium Priority
24 hoursConfiguration issues, minor bugs
Security Team Contact
For security concerns, vulnerability reports, or enterprise security inquiries, our dedicated security team is available 24/7.