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Privacy Policy.

How Quickint Solutions collects, uses, and protects your data — in full compliance with GDPR and India's DPDP Act.

Last Updated · May 15, 2026

01

Introduction

Quickint Solutions ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our WhatsApp CRM platform ("Service"), in compliance with the General Data Protection Regulation (GDPR) and India's Digital Personal Data Protection Act (DPDP).

By using our Service, you agree to the collection and use of information in accordance with this policy.

02

Information we collect

Personal information

  • Name, email address, phone number, and business details
  • WhatsApp business account information
  • Customer contact information and conversation data
  • Payment and billing information
  • IP address, device information, and usage patterns

Automatically collected information

  • Service usage statistics and analytics
  • Log data and error reports
  • Cookies and similar tracking technologies
  • Performance and diagnostic data
03

How we use your information

  • Service provision: to provide, maintain, and improve our WhatsApp CRM services
  • Communication: to respond to your inquiries and send service‑related notifications
  • Security: to protect against fraud, abuse, and security threats
  • Analytics: to analyze usage patterns and improve our services
  • Legal compliance: to comply with applicable laws and regulations
  • Marketing: with your consent, to send promotional communications
04

Legal basis for processing

  • Contractual necessity: information needed to provide our services
  • Legal obligation: compliance with legal requirements
  • Legitimate interest: for security, fraud prevention, and service improvement
  • Consent: when you explicitly provide consent for specific processing activities
05

Data sharing and disclosure

  • WhatsApp / Meta: as required for WhatsApp Business API integration
  • Service providers: third‑party services essential for our operations
  • Legal authorities: when required by law, court order, or regulation
  • Business transfers: in case of merger, acquisition, or sale of assets

We never sell your personal data to third parties for marketing purposes.

06

Data security

  • End‑to‑end encryption for data in transit
  • Encryption at rest for stored data
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Secure data centers with 24/7 monitoring
07

Data retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

  • Type of data and processing purpose
  • Legal and regulatory requirements
  • Statute of limitations
  • Business needs and contractual obligations
08

Your rights

  • Access: request access to your personal data
  • Correction: request correction of inaccurate data
  • Erasure: request deletion of your personal data
  • Portability: request transfer of your data to another service
  • Objection: object to processing of your data
  • Restriction: request restriction of processing
  • Withdraw consent: withdraw consent at any time

To exercise these rights, contact us at sales@wapvio.com.

09

International data transfers

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions by relevant authorities
  • Binding corporate rules where applicable
10

Cookies and tracking

  • Browser settings
  • Cookie consent banner on our website
  • Opt‑out mechanisms where available
11

Children's privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

12

Changes to this policy

  • Posting the updated policy on our website
  • Sending email notifications for significant changes
  • Displaying prominent notices in our application

Your continued use of our services after such changes constitutes acceptance.

13

Contact information

  • Email: sales@wapvio.com
  • Address: 417, Jashoda Fire station, NR Jashodanagar Cross Rd, Jashoda Nagar, Ahmedabad, Gujarat 382445
  • Phone: +91 98258 66927
14

Grievance redressal

  • DPO Email: sales@wapvio.com
  • Response time: within 30 days of receipt
  • Appeal: to the Data Protection Board of India if unsatisfied